Privacy Policy

1. Introduction

Rope Tech India Private Limited ("we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website ropetech.in or contact us for inquiries.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company name, and country when you fill out our inquiry form or contact us directly.
• Usage Data: IP address, browser type, pages visited, and time spent on our website — collected automatically through standard web analytics.
• Communication Data: Any messages or specifications you share with us via the contact form, email, or WhatsApp.

3. How We Use Your Information

We use the information we collect to:

• Respond to your product inquiries and provide quotations.
• Process and fulfil orders or export requests.
• Send product updates, catalogues, or offers (only if you have opted in).
• Improve our website, products, and customer service.
• Comply with legal obligations.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Trusted service providers who assist us in operating our website or conducting business, under strict confidentiality agreements.
• Legal authorities if required to do so by applicable law or court order.

5. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files placed on your device that help us understand how visitors use our site. You can disable cookies through your browser settings; however, some features of the website may not function properly as a result.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by applicable law.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us at info@ropetech.in.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: info@ropetech.in
• Phone: +91 90545 25254
• Address: Survey No. 366/22/1, Bhavnagar Rajkot Highway, Navagam, Kardej, Bhavnagar, Gujarat 364060